On The Ball

FAQ

Welcome to the On the Ball swag store. See below for frequently asked questions. Don't see what you are looking for? Contact us at shea@ontheball.co for more info.

Question #1 - How do I pay for my order?

You can pay for your order using a credit or debit card. All card types are accepted.


Question #2 - How do I use a coupon code?

If you have a coupon code, please enter it at checkout before entering your card information.


Question #3 - How long does it take to receive my order?

All apparel and accessory items are made to order. Please allow up to two weeks for production and shipping. Processing for books is 2-4 business days. You will be emailed tracking information once available.


Question #4 - What if my item is out of stock?

In the event the item or size you ordered is out of stock, you will be notified for alternate options or what the updated dare to receive your order will be.